Order ahead. Skip the queue.

How it works

Seven steps, zero waiting.

Not delivery. Order ahead and your food is ready when you walk in.

  1. 01

    Find a restaurant

  2. 02

    Browse the menu

  3. 03

    Order & pay

  4. 04

    Receive your QR

  1. 05

    Go to the restaurant

  2. 06

    Skip the queue

  3. Enjoy your meal

    Start ordering
Average time saved per order
23min

Average wait skipped

Partner restaurants
1,200+

Restaurants on NubLu

Delivery fees
0birr

Delivery fees. There is no delivery.

FAQ

Questions, answered

Everything you need to know before your first order.

Still curious?

Our team replies in under 5 minutes, every day until midnight.

Chat with support
Is NubLu a food delivery app?

No — and that's the whole point. NubLu is an order-ahead platform. You order and pay before you arrive, then visit the restaurant, show your QR code or order number, and your food is already prepared. Dine in or take away — no delivery fees, no soggy boxes, no waiting lines.

How does the QR code work?

As soon as you place an order you receive a unique order number and QR code. When you arrive, show either one to the waiter or scan it at the counter — the restaurant matches it to your prepared order. The code works even if you're offline.

Can I pay at the restaurant instead of online?

Yes. At checkout you choose Pay online or Pay at restaurant. Either way the kitchen starts preparing right away and your QR code works the same.

What if I'm late — will my food get cold?

You set an arrival time when ordering and restaurants time preparation to match it. Running late? Update your arrival time from the order screen and the kitchen adjusts automatically.

Can I choose between dine-in and take away?

Absolutely. Pick Dine in to have a table ready with your meal, or Take away to grab your bag from the pickup counter and go. Each restaurant shows which services it supports.

Does NubLu charge extra fees?

You pay menu price. There are no delivery fees — there's no delivery — and no service surcharge for ordering ahead.